I found Poulin after having issues with other feed companies...Poulin definitely stepped up to the plate. I was helped by 2 reps... I'm overly thankful to both of them, and [for] giving me the best possible service ever. As for this company, if you're considering it, don't wait. Do it. I am floored, blown away, amazed, by the level of care and compassion the reps and the company have for their customers.